BETTER YOU. BETTER BUSINESS.
Privacy Policy
Last Updated: October 15, 2024
We value your privacy very highly. Please read this Privacy Policy carefully before using the https://www.personalysis.com Website (the “Website”) operated by Personalysis Corporation, a Texas, USA corporation (“us,” “we,” or “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others who wish to access or use the Website.
What information we collect, where we get this information, how we use this information, what happens if we don’t have it, and the legal basis for processing this information
We collect and store any and all information that you enter on this Website. We collect and store the following information about you:
Legal basis for processing this information
- The user has provided consent to the processing of their information;
- Processing is necessary to perform a contract with the user;
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
- Processing is necessary for compliance with a legal obligation.
Where we get this information
- Information submitted by the consumer.
How we use this information
- Enforcing our Terms of Service;
- Marketing and advertising;
- Participation in surveys and contests;
- Performing services;
- Processing or fulfilling orders or transactions;
- Processing payments;
- Providing customer service;
- Undertaking activities to verify or maintain the quality or safety of our services or devices;
- Verifying customer information.
What happens if we don’t have this information
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for participation in surveys and contests will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for processing or fulfilling orders or transactions will not be possible;
- Our use of your data for processing payments will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for undertaking activities to verify or maintain the quality or safety of our services or devices will not be possible;
- Our use of your data for verifying customer information will not be possible.
Specific piece of information
Billing address
Legal basis for processing this information
- The user has provided consent to the processing of their information;
- Processing is necessary to perform a contract with the user;
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
- Processing is necessary for compliance with a legal obligation.
Where we get this information
- Information submitted by the consumer.
How we use this information
- Enforcing our Terms of Service;
- Marketing and advertising;
- Participation in surveys and contests;
- Performing services;
- Processing or fulfilling orders or transactions;
- Processing payments;
- Providing customer service;
- Undertaking activities to verify or maintain the quality or safety of our services or devices;
- Verifying customer information.
What happens if we don’t have this information
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for participation in surveys and contests will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for processing or fulfilling orders or transactions will not be possible;
- Our use of your data for processing payments will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for undertaking activities to verify or maintain the quality or safety of our services or devices will not be possible;
- Our use of your data for verifying customer information will not be possible.
Specific piece of information
Phone number
Legal basis for processing this information
- The user has provided consent to the processing of their information;
- Processing is necessary to perform a contract with the user;
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
- Processing is necessary for compliance with a legal obligation.
Where we get this information
- Information submitted by the consumer.
How we use this information
- Enforcing our Terms of Service;
- Marketing and advertising;
- Participation in surveys and contests;
- Performing services;
- Processing or fulfilling orders or transactions;
- Processing payments;
- Providing customer service;
- Undertaking activities to verify or maintain the quality or safety of our services or devices;
- Verifying customer information.
What happens if we don’t have this information
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for participation in surveys and contests will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for processing or fulfilling orders or transactions will not be possible;
- Our use of your data for processing payments will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for undertaking activities to verify or maintain the quality or safety of our services or devices will not be possible;
- Our use of your data for verifying customer information will not be possible.
Specific piece of information
Email address
Legal basis for processing this information
- The user has provided consent to the processing of their information;
- Processing is necessary to perform a contract with the user;
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
- Processing is necessary for compliance with a legal obligation.
Where we get this information
- Information submitted by the consumer.
How we use this information
- Enforcing our Terms of Service;
- Marketing and advertising;
- Participation in surveys and contests;
- Performing services;
- Processing or fulfilling orders or transactions;
- Processing payments;
- Providing customer service;
- Undertaking activities to verify or maintain the quality or safety of our services or devices;
- Verifying customer information.
What happens if we don’t have this information
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for participation in surveys and contests will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for processing or fulfilling orders or transactions will not be possible;
- Our use of your data for processing payments will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for undertaking activities to verify or maintain the quality or safety of our services or devices will not be possible;
- Our use of your data for verifying customer information will not be possible.
Specific piece of information
Internet protocol (IP) address, cookies, and service log information.
Legal basis for processing this information
- The user has provided consent to the processing of their information;
- Processing is necessary to perform a contract with the user;
- Processing is based on our legitimate interests
Where we get this information
- Information is obtained automatically when using the Website.
How we use this information
- Enforcing our Terms of Service;
- Performing services;
- Processing or fulfilling orders or transactions;
- Improving our services;
- Providing customer service;
- Undertaking activities to verify or maintain the quality, security, or safety of our services or devices;
- Verifying customer information.
What happens if we don’t have this information
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for performing services will not be possible;
- Our ability to improve our service may be restricted;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for undertaking activities to verify or maintain the quality, security, or safety of our services or devices will not be possible.
Specific piece of information
Information you may include about yourself in your profile
Legal basis for processing this information
- The user has provided consent to the processing of their information;
- Processing is necessary to perform a contract with the user;
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
Where we get this information
- Information submitted by the customer.
How we use this information
- Performing services;
- Customer support;
- Verifying customer information.
What happens if we don’t have this information
- Our use of your data for performing services will not be possible;
- Our use of your data for providing customer service will not be possible.
Specific piece of information
Information identifying our business customers whom you may be associated with.
Legal basis for processing this information
- Processing is necessary to perform a contract with the user;
- Processing is based on our legitimate interests
Where we get this information
- Information is submitted by customers.
How we use this information
- Enforcing our Terms of Service;
- Performing services and contractual requirements;
- Processing or fulfilling orders or transactions;
- Providing customer service;
- Undertaking activities to verify or maintain the quality, security, or safety of our services or devices;
- Verifying customer information.
What happens if we don’t have this information
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your dat/a for providing customer service will not be possible;
- Our ability to properly verify customer information will not be possible;
- Our use of your data for undertaking activities to verify or maintain the quality, security, or safety of our services or devices will not be possible.
With whom we share your personal information
We share personal information to third parties in the following situations:
- With your Consent. We may disclose or share your information with your consent, which may be obtained in writing; online, through “click-through” agreements; orally, either in person or on the phone; or by other means.
- To our Business Customers. Where our services to individuals are provided under our agreement with your employer/requesting/sponsoring organization that has engaged us as a business customer, we may share your test results and our related reports with such employer/requesting/sponsoring organization.
- In a Business Transfer. We may disclose or share your information as part of a corporate business transaction, such as a merger or acquisition, joint venture, corporate reorganization, financing, or sale of company assets, or in the unlikely event of insolvency, bankruptcy, or receivership, in which such information could be transferred to third parties as a business asset in the transaction.
- To Third-Party Service Providers. We may disclose or share your information with certain non-affiliated third parties to facilitate your access and use of our Website, our Services, and to provide us with certain business functions, including but not limited to sharing your information with internet service providers, email service providers, legal and accounting service providers, operating systems and platforms, and other general business service providers (e.g., customer service, auditing, marketing, debugging to identify and repair errors that impair existing intended functionality on our Website, and/or protecting against malicious, deceptive, fraudulent, or illegal activity).
- For Legal Process And Protection. We may disclose or share your information to satisfy any law, regulation, legal process, governmental request, or where we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to: (1) enforce or apply our agreements; (2) protect our interests, property, or safety of others; (3) in connection with claims, disputes, or litigation; and (4) to protect our Website.
Notwithstanding the above, we may share information that does not identify you (including information that has been aggregated or de-identified) except as prohibited by applicable law. For information on your rights and choices regarding how we share information about you, please see the “Your rights” section below.
How we protect your personal information
We have implemented the following measures to protect and safeguard your personal information:
- Limiting the amount of personal information that we collect to strictly necessary only;
- Using SSL or other secure connection technologies when receiving or sending personal information beyond internal networks;
- Training our employees;
- Requiring our employees to sign confidentiality agreements;
- Requiring users to login with a unique login and password;
- Expiring logins that have been unused in 6-months.
- Requiring users to sign and abide by the Personalysis Code of Ethical Use;
- Implementing and monitoring intrusion prevention and detection systems;
- Maintaining up-to-date software and safeguards;
- Implementing physical security measures.
Sale of your information
We do not sell your personal information.
Cookies
What are cookies? A cookie is a small file containing a string of characters that is sent to your computer when you visit a website or use an online service. When you visit the respective website again, the cookie allows that website to recognize your browser or device. Cookies may store unique identifiers, user preferences and other information.
Why do we use cookies? Cookies help us improve the Website by providing us with information about which parts of the Website are most popular, enabling us to analyze technical and navigational information about the Website, and helping us to detect and prevent fraud. We also use cookies and other data collection tools (such as web beacons and server logs) to help improve your experience with the Website.
How do I control cookies? Web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to manage and delete cookies, visit www.allaboutcookies.org. Some web browsers provide settings that allow a user to reject cookies or to alert a user when a cookie is placed on the user’s computer.
Children’s privacy
This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.
Analytics programs
This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.
Information retention
We retain all of the information that we collect until the client requests that we delete it.
Direct marketing
We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. You may, at any time, request that we cease to use your information for direct marketing purposes by emailing us at info@personalysis.com.
Please note that you cannot opt-out of non-promotional emails, such as those about your account, transactions, servicing, or our ongoing business relations with you.
Your rights
We generally act as the “controller” with respect to information collected, which means we are the entity making the determination on how to process information, which is reflected in this Privacy Policy. However, there may be certain instances where we are providing our services to our business customers that you may be an employee of, and such business customer/requesting/sponsoring organization may require us to be a “processor” with respect to your information (which means we are processing at the instruction of such entity).
Regardless of whether we are a controller or processor, we afford all visitors or users of this website the following rights with regard to their personal information:
- The right to access the personal information that we have collected about you.
- The right to say no to the sale of your personal information.
- The right to request that we delete all or some of the personal information that we have collected on you.
- The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible).
- The right to request that we amend any of the information that we have collected about you.
- The right to withdraw your consent to the processing of your data.
- The right to request that we restrict the processing of your data.
- The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.
- The right to not have to identify yourself, or of using a pseudonym in certain circumstances.
- The right to stop receiving unwanted direct marketing.
Please note that if you make a request related to any of these rights and we determine that you are a user of a business customer that has required us to be a processor, we will relay your request to the business customer and cooperate with the business customer to respond to your request.
Exercising your rights
You may exercise the rights specified above by submitting a consumer request to:
Personalysis Corporation
3120 Southwest Freeway, Suite 555, Houston TX 77098 USA
Attention: Kécia McBride, VP Operations
data@personalysis.com
713-784-4421
We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:
- Name;
- Postal / Shipping address;
- Email address.
Please note that we may be unable to process your request if you do not provide us with the above information.
We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.
Complaints
You have the right to lodge a complaint regarding our collection, use and sharing of your personal information by contacting us at the following contact information:
Personalysis Corporation
3120 Southwest Freeway, Suite 555, Houston TX 77098 USA
Attention: Kécia McBride, VP Operations
data@personalysis.com
713-784-4421
Any such complaints must first be addressed to us in writing. We will respond to all complaints within a reasonable time (usually 30 days). If you are not satisfied with our response to your complaint, you may then lodge a complaint with the appropriate governmental authority in your country, state or province.
Accountability
The following person is accountable and responsible for our privacy practices and procedures:
Personalysis Corporation
3120 Southwest Freeway, Suite 555, Houston TX 77098 USA
Attention: Kécia McBride, VP Operations
data@personalysis.com
713-784-4421
You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. Residents of Quebec may lodge a complaint with the Office of the Privacy Commissioner of Quebec by filling out this form or calling 1-888-528-7741. Residents of Canada may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this page or calling 1-800-282-1376. Residents of Australia may also lodge a complaint with Office of the Australian Information Commissioner by following the steps on this page.
Location of data processing
All data processing activities undertaken by us take place in Texas, USA.
If you are accessing the Website from outside of the U.S., please be aware that information collected through the Website may be transferred to, processed, stored, and used in the U.S. and other jurisdictions. Data protection laws in the U.S. and other jurisdictions may be different from those of your country of residence.
Do Not Track
Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track (“DNT”). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.
Transferring Data
If we collect your data from a location outside of the United States, we plan to transfer your data to the United States. This means that your information will be processed in the United States, and it may be accessible to state or federal law enforcement authorities and national security authorities of that country.
Changes to Privacy Policy
We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.
Questions
If you have any questions about this Privacy Policy, please contact us at data@personalysis.com.
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